Privacy Policy
Privacy Policy
Section 1 - What Information Do We Collect?
When you purchase from our store, we collect personal details such as your name, address, and email address as part of the transaction process. Additionally, when you browse our store, we automatically receive your computer’s IP address to help us learn more about your browser and operating system.
Email Marketing: With your consent, we may send you promotional emails about our store, new products, and updates.
Section 2 - Consent
How do we obtain your consent?
When you provide personal information to complete a transaction, verify a credit card, place an order, or arrange a delivery, we imply your consent to collect and use it for that specific purpose. If we request your information for secondary reasons, like marketing, we will either ask for your explicit consent or provide you with the option to decline.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at service@nanaplums.com.
Section 3 - Disclosure of Information
We may disclose your personal information if required by law or if you violate our Terms of Service.
Section 4 - Shopify
Our store is hosted on Shopify Inc., which provides the e-commerce platform for selling our products. Your data is securely stored through Shopify’s systems, which use firewalls for protection.
Payment:
If you choose a direct payment gateway, Shopify stores your credit card data encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Your payment data is retained only for the duration of the transaction, after which it is deleted.
For more information, read Shopify’s Terms of Service and Privacy Policy.
Section 5 - Third-Party Services
Certain third-party providers, such as payment gateways, may collect and use your data for purchase-related services. These providers have their own privacy policies, and we recommend reviewing them for a better understanding of how your personal information is handled.
Please note that if a third-party service provider is located in a different jurisdiction, your information may become subject to that region’s laws.
Once you leave our website or are redirected to a third-party platform, this privacy policy no longer applies.
Section 6 - Security
We take reasonable precautions and adhere to industry standards to ensure your personal information is protected from unauthorized access, misuse, or disclosure. Credit card information is encrypted using SSL technology and stored with AES-256 encryption. Although no method of internet transmission or storage is 100% secure, we comply with PCI-DSS standards to protect your data.
Section 7 - Cookies
We use cookies to enhance your shopping experience. Here are the cookies we use:
- _session_id: Unique token, session-based. Tracks user session data.
- _shopify_visit: No data held, persistent for 30 minutes, used for tracking visits.
- _shopify_uniq: No data held, expires midnight the next day, counts visits per customer.
- cart: Stores cart contents, persistent for 2 weeks.
- _secure_session_id: Unique token, session-based.
- storefront_digest: Used to verify access if the store is password protected.
You can opt-out of cookies at any time.
Section 8 - Age of Consent
By using this site, you confirm that you are either of legal age in your state/province or have the consent of a legal guardian to use this site.
Section 9 - Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Updates will take effect immediately upon being posted on the website. If any significant changes are made, we will notify you here. If our business is acquired or merged, your information may be transferred to the new owners to continue service.
Questions and Contact Information
To access, correct, amend, or delete any personal information we have, or for further inquiries, please contact our Privacy Compliance Officer at service@nanaplums.com.